AOL subscribers accessing Blackboard
There are known problems accessing Blackboard via an AOL connection. Cleveland College of Art & Design suggests that you do not use the AOL Browser, but instead launch either Internet Explorer, Firefox or other internet browser. Users should then be able to use all of Blackboards functionality without error.
We hope this helps.

Below is the official response from Blackboard Client Support
"Thank you for contacting Blackboard Client Support in regards to the issues AOL users are reporting at your institution. These issues are well known and have been reported from other institutions in the past. The problem is not really a Bb problem, as much as it is an AOL browser issue. Blackboard doesn’t work well with AOL and it has been recommended that even if users are using AOL that they launch either Internet Exporer or Netscape, or Firefox outside the AOL browser to use Blackboard and not to use Bb within the AOL browser. AOL uses a proxy server that doesn’t work well together with Blackboard. I recommend that although users can use AOL, they should use it for their connection only and launch a support browser."